Shipping policy

UK Shipping

All in-stock items are dispatched within 1–2 business days and typically arrive within 3–5 business days after dispatch.

International Shipping

International shipping costs are shown at checkout. Delivery times vary by destination and may be affected by customs processing or local postal services.

Duties and Taxes

International orders may be subject to customs duties, import taxes or handling fees upon arrival.

These charges are not included in the product price or shipping cost paid to Petite Street and are the customer’s responsibility. As charges vary by country and order, Petite Street is unable to confirm the amount in advance.

Tracking

You will receive a confirmation email containing tracking information once your order has been dispatched.

Returns

If you wish to return an item, please contact us within 14 days of receiving your order. Once your return has been approved, you will have a further 14 days to send the item back.

Items must be returned unworn, unwashed and in their original condition, with all tags still attached.

Customers are responsible for arranging and paying for return postage. We recommend using a tracked service, as Petite Street cannot be responsible for returns lost in transit.

If your item arrives faulty, damaged or incorrect, please contact us before returning it. In these circumstances, Petite Street will arrange or cover the appropriate return postage.

Contact Us

If you have any questions regarding shipping, sizing or your order, please contact:

Petite Street
Email: martina@petitestreet.co.uk

We aim to respond to all enquiries within 1–2 business days.